FAQs

Frequently Asked Question

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Do you offer wholesale services?
Yes, we have a robust supply chain and cooperative factories across the country. We also offer wholesale services. For catalogs, please contact vivian@giftrushy.com.
How can you help?
We design, source and ship creative resin crafts, paper goods and gift packaging for individuals, boutiques and corporate buyers. Whether you need one handmade piece, 500 custom gift boxes or private-label phone cases, our team can:
  • Create mock-ups and samples in 3–5 days
  • Offer low MOQ and wholesale tiers
  • Provide door-to-door air/express shipping to 180+ countries
  • Handle logo printing, bar-codes and Amazon FBA labels
    Chat with us live or email vivian@giftrushy.com—most quotes arrive within 12 hours.
What is a return policy?
Refunds or returns only for items damaged or defective on arrival. Email returns@giftrushy.com within 48 hours with order and photos; we’ll refund or remake within 3 days. No change-of-mind, colour, size or customs-delay returns.                                                                
What payment methods do you accept?
We support every major cash-free option:
  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, JCB
  • PayPal, Apple Pay, Google Pay
  • Bank Wire (USD, EUR, GBP, CAD, AUD)
  • Western Union or MoneyGram for sample orders
  • Stripe invoicing for wholesale accounts
    All transactions are PCI-DSS encrypted and 3-D Secure verified—your card details never touch our servers.

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